On the death of a member, the transportation of the body can present logistical challenges to the deceased’s family.

The Repatriation of mortal remains benefit is a service that allows for the transport of the deceased insured’s body back home, to the final funeral home closest to the place of burial in South Africa.

The service applies to:

•  The principal insured
• Their qualifying spouse and dependent children

The service includes:

• Via road or air
• From anywhere in South Africa, Lesotho, Eswatini (formerly Swaziland), Zimbabwe, Botswana, Namibia or Mozambique (south of the 22° latitude) to the funeral home in South Africa closest to the place of burial
• Repatriation of mortal remains will only be provided if the distance to be covered is more than 100km.

Accompanying the deceased, if the death occurs in South Africa:

• Transportation arrangements for a single relative to accompany the mortal remains to the final funeral home;
• Overnight accommodation (for a single relative).

Qualifying spouse definition:

The spouse of the member, including a party to a customary marriage concluded in accordance with the applicable indigenous law as well as a union concluded between parties married in accordance with the doctrines of any recognised religion or tradition, as well as a partner to a civil partnership in terms of the Civil Union Act, 2008, a common law spouse or life partner, provided that such partner, common law spouse or life partner is nominated by the member and that the member provides, upon request, satisfactory proof of such permanency of his/her relationship with his/her life partner. A maximum of 1 spouse shall qualify as spouse for this purpose.

Qualifying child definition:

A child of a member, 25 years or younger, including a stepchild or legally adopted child.

Special cultural preference

The surviving family’s special cultural preferences regarding the transportation of the deceased will be taken into account to ensure that special care is taken to meet these preferences.

Live Wire Customer Centric Solutions CC. (2005/119541/23) is an Authorised Financial Services Provider - FSP 40374

African Unity Life Ltd. (2003/016142/06) is a Licensed Life Insurer and Authorised Financial Services Provider - FSP 8447

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